1.Your Gender?
Male
Female
26.Is your mobile phone equipped to connect to internet?
Yes
No
Don't Know
2. Which of the following ranges includes your age ?
Under 18
18 - 24
25 - 34
35 - 44
45 - 54
55 and above
27.Is your mobile phone equipped with camera?
Yes
No
Don't Know
3. Highest level of education you have completed
Grade School
Middle School
High School
Some College
Graduate
Post Graduate
Doctorate
28.Who do you ask for help on using your mobile phone?
My friends
My colleagues
My parents
My children
Internet
4. Marital Status :
Single
Married
Separated
Divorced
Widowed
Refuse to answer
29.Which of the following functions do you use the most on your mobile phone?
Calls
Text Messaging (SMS)
Camera
Video
Calculator
Calender
Alarm clock
Games
Internet
5. Your ethinic region
Africa
America
Asia
Europe
Oceania
Others
Refuse to answer
30. On average how many hours a day do you spend using your mobile phone (making calls,sending sms etc.,)
Less than 1 hour
1 2 hours
2 3 hours
3 4 hours
Over 4 hours
6. What is your Employment Status?
Work Full Time
Work Part Time
Business
House Maker
Unemployed
Student
Others
31.Have you found yourself in a funny or embarrassing situation because you did not know how to work your phone or made an error ?
Yes
No
Don't Know
Refuse to answer
7. In the last month about how many hours did you spend logged on to the internet?
Less Than 10 Hours
10 - 20 hours
20 - 30 hours
above 30 hours
32. Have you ever downloaded a ringtone on your mobile phone ?
Yes
No
Don't Know or Don't Remember
8. Please indicate which of the following four statements best describes you?
I am always one of the first people I know to be interested in and to buy new technology products
I am always one of the first people I know to be interested in new technology products, but I tend to wait before buying
I usually wait until others have tried new technology products before I will buy
Generally, new technology is not important in my life
33. How often do you change ringtones on your mobile phone ?
Once in six months
Once in three months
1 to 3 times a month
At least once a week
Don't change ringtones
9. How many mobile phones are owned by you and other members of your household?
1
2
3
4
5 or more
Do not have a mobile phone
34. Thinking of your current ringtone (the ringtone you are currently using), please select from the below listed types the one that closely resembles your currently active ringtone ?
Pre-installed phone ringtone
Self made ringtone
Down loaded ringtone
Don't know or Don't remember
Other
10. Which of the following applies to you?
I make the decision about the brands of Mobile phone to buy
I share the influence about the brands of Mobile phone to buy
I do not play the role in choosing the brands of Mobile phone to buy
35. When you are planning to purchase a new mobile phone ?
After 3 months
After 3 to 6 months
After 6 to 12 months
After 12 to 18 months
After 18 to 24 months
11. I would have fewer friends if I did not have a mobile phone?
Strongly agree
Somewhat agree
Somewhat disagree
Strongly disagree
36. Have you actively started investigating brands for your new mobile phone purchase ?
Yes
No
Don't Know
12.I actively seek to change my mobile phone every now and again
Strongly agree
Somewhat agree
Somewhat disagree
Strongly disagree
Apple
Blackberry
HP
HTC
Kyocera
LG
Motorola
Nokia
Palm
Samsung
Sanyo
Siemens
Sony Ericsson
Toshiba
Other
13. I would feel embarrassed if my mobile phone looked outdated ?
Strongly agree
Somewhat agree
Somewhat disagree
Strongly disagree
38.Where you would prefer to purchase your new mobile phone ?
From Dealer
From Retailer
Through Internet
Other
14. Whenever a new mobile phone design comes on the market, I am always amongst the first to buy it
Strongly agree
Somewhat agree
Somewhat disagree
Strongly disagree
39. Have you ever shopped online for purchasing a mobile phone ?
Yes
No
Don't Know
15. I want to be able to use other functions on my mobile phone even when I am on a call
Strongly agree
Somewhat agree
Somewhat disagree
Strongly disagree
40. Overall, how satisfied are you with your current mobile phone NETWORK service provider?
Very Unsatisfied
Unsatisfied
Somewhat Satisfied
Very Satisfied
Extremely Satisfied
Strongly agree
Somewhat agree
Somewhat disagree
Strongly disagree
41. Compared to other Mobile phone Network service providers that are available, would you say the provider you are using is?
Much better
Somewhat better
About the same
Somewhat worse
Much worse
Refuse to answer
17.When you bought your existing mobile phone handset was it... ?
New
Used
Don't Know or Don't Remember
42. How likely are you to recommend the mobile phone Network service provider you are using to others?
Definitely will recommend
Probably will recommend
Not sure
Probably will not recommend
Definitely will not recommend
Refuse to answer
18.Which of the following mobile phone you own ?
Apple
Blackberry
HP
HTC
Kyocera
LG
Motorola
Nokia
Palm
Samsung
Sanyo
Siemens
Sony Ericsson
Toshiba
Other
43. What technology platform your phone based on ?
GSM
CDMA
Don't Know
19. How long you have been using your mobile phone ?
Less than 3 months
3 to 6 months
6 to 12 months
12 to 18 months
18 to 24 months
More than 24 months
44. Do you have GPRS activated on your mobile phone ?
Yes
No
Don't Know
20. How did you purchase your mobile phone?
From Dealer
From Retailer
Through Internet
Others
45.How much has your overall mobile phone usage increased in the last year?
0 to 10 %
11 to 20 %
21 to 30 %
31 to 40 %
41 to 50 %
Above 50 %
21.Overall, how satisfied are you with your current mobile phone brand ?
Very Unsatisfied
Unsatisfied
Somewhat Satisfied
Very Satisfied
Extremely Satisfied
46. Do you personally pay your own phone bill for mobile phone service?
I am responsible for paying 100% of the bill
My employer pays 100% of the bill
I am responsible for paying a portion of the bill, my employer pays the rest
I have a pre-paid plan that I am responsible for paying
I have a pre-paid plan that someone else pays for
Other
22. Compared to other Mobile phone brands that are available, would you say the brand you are using is?
Much better
Somewhat better
About the same
Somewhat worse
Much worse
Refuse to answer
47. How would you rate the customer service of your network?
Excellent
Very good
Average
Poor
23.How likely are you to recommend the mobile phone brand you are using to others?
Definitely will recommend
Probably will recommend
Not sure
Probably will not recommend
Definitely will not recommend
Refuse to answer
48.In the next 6 months how likely are you to switch mobile service plan or sign up for new plan?
Very likely
Somewhat likely
May or Maynot
Somewhat unlikely
Very unlikely
24. On average how often do you make phone calls from your mobile phone?
Several times a day
Once a day
Few times a week
Few times a month
49.How often do you typically replace your mobile telephone/handset? Your best estimate is fine?
Every 6 months or less
Every 6 to 9 months
Every 9 months to 12 months
Every 1 to 2 years
Every 2 to 3 years
Have never replaced mobile phone/handset
25. On average how often do you send SMS from your mobile phone?
Several times a day
Once a day
Few times a week
Few times a month
50.How would you say your usage of your mobile phone overall has changed over time?
Increased significantly
Increased somewhat
Remained consistent
Decreased
Do not use these services
Others
0 komentar:
Posting Komentar